Privacy policy
This policy explains how Flourishglow ("we", "us") handles information when you read our evening-habit materials, use the contact form, or purchase sample catalog items. The policy is written for a general audience and mirrors the practices of our Oslo-based desk.
Controller and contact
The controller for data covered here is the editorial desk at Arbins gate 11, 0253 Oslo, Norway. Email: help@flourishglow.pro. Phone: +47 23 08 38 88.
Categories of information
We may process: (a) contact details you submit through the form; (b) message content; (c) technical metadata such as browser type transmitted by your device to our hosting provider; (d) consent preferences stored in your browser when you acknowledge the cookie notice; (e) order information if you buy goods described on the site, limited to what is needed to fulfill and document the transaction.
Purposes and legal bases
We process form submissions to respond to questions (contractual steps or legitimate interest in answering inquiries). We process purchase data to fulfill orders (contract). We use minimal technical logs to maintain security (legitimate interest). Where consent is required for optional storage, we collect it through the checkbox referenced on the contact form or the cookie overlay.
Retention
Emails are kept only as long as needed to complete a conversation or meet bookkeeping obligations. Server logs rotate according to the hosting provider’s standard schedule, typically under ninety days unless security review requires longer retention.
Sharing
We use infrastructure providers to host files and deliver email. Those processors act on our instructions. We do not sell personal information and we do not use the content of your messages for advertising profiling.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of the personal data we hold about you. You may also object to processing based on legitimate interests. Contact us using the details above. You may lodge a complaint with the Norwegian Data Protection Authority if you believe processing violates the law.
International transfers
If a supplier processes data outside the European Economic Area, we rely on appropriate safeguards such as standard contractual clauses when required.
Age suitability
The site is designed for adults managing their own schedules. If you believe someone under the legal age of digital consent in your region submitted information in error, contact us so we can delete the relevant message.
Changes
We update this document when our processes change materially. The top of the page shows the most recent revision date after the page loads.